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Terms of Service

Effective date: November 11, 2026 · Last updated: November 11, 2026

Important: Please read these Terms carefully before using BioAge. By taking the online assessment, accessing the member space or making a purchase, you agree to be legally bound by these Terms. If you do not agree, do not use our Service.

1. Parties and Acceptance

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and BioQuest LLC, a Wyoming limited liability company (“BioAge,” “Company,” “we,” “us,” or “our”), with its principal office at 75 E 3rd St, Ste 7, Sheridan, WY 82801.

By accessing our website at bioage.app, taking the online assessment, accessing the member space or purchasing our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy (bioage.app/privacy), our Consumer Health Data Privacy Policy (bioage.app/health-data-privacy) and our Refund Policy (bioage.app/refund), all of which are incorporated herein by reference.

2. Nature of Service

2.1 What BioAge Is

BioAge is a digital information product. Based on the answers you give in our online assessment about your lifestyle, habits and health, BioAge provides:

  • A BioAge score: an estimate, expressed in years, of how your lifestyle compares with your actual age
  • Biomarker scores: eight lifestyle-based scores with explanations
  • A Personal Longevity Plan: general educational information on healthy aging and longevity tactics, such as nutrition, exercise, sleep and stress management

2.2 What BioAge Is Not

BioAge is not a medical provider, clinic, laboratory, pharmacy, telehealth service or supplement seller. We do not:

  • Provide medical advice, diagnosis, treatment or prescriptions
  • Perform, order or interpret blood tests, lab tests, genetic tests or any other medical test
  • Measure your biological age through any clinical or laboratory method
  • Sell, manufacture or distribute supplements, medications or medical devices
  • Create a doctor-patient or any other healthcare provider relationship with you

2.3 How Scores Are Calculated

Your BioAge score and biomarker scores are estimates generated from your own self-reported answers. They are not clinically validated measurements, and they are not a diagnosis or an assessment of any medical condition. Their accuracy depends entirely on the accuracy and completeness of the answers you provide. Two people with the same score may have very different health situations.

2.4 No Affiliation

BioAge is an independent company and is not affiliated with, endorsed by, sponsored by, or associated with any university, hospital, research center, medical organization, physician, author, supplement brand or laboratory mentioned on our website or in our content, unless expressly stated otherwise. References to studies, institutions or experts are provided for informational purposes only. All names, logos and trademarks are the property of their respective owners and are used solely for identification purposes. Their display does not imply any partnership, endorsement or affiliation.

2.5 Products and Add-Ons

The Service is offered as a Base Plan and optional Add-Ons:

  • Personal Longevity Plan (Base Plan): your BioAge score, your eight biomarker scores with explanations, and general longevity information.
  • Tailored Supplement Guide: a list of supplements discussed in published research, with a selector that sorts them by the health priorities you choose (for example heart health or energy).
  • Risk Assessment Guide: general information on which health checks and tests, mostly bloodwork, are commonly discussed by category, and why they may matter.

All products are informational only. We may add, modify, rename or discontinue individual products or features over time; material changes will not remove the core content of a product you have already paid for.

2.6 Consumer Health Data

The assessment asks for information about your body, health and habits, such as your height, weight and body type, smoking, alcohol use, diet, sleep, physical activity, physical fitness, balance and stress. This information may be considered “consumer health data” under laws such as the Washington My Health My Data Act and similar state laws.

  • Separate consent. We collect and use your consumer health data only with your consent, which we ask for separately in the assessment before you answer health questions. Accepting these Terms does not by itself give that consent.
  • Purpose. We use your consumer health data only to calculate your scores, build your plan and provide the Service you request, unless you give separate consent for another purpose.
  • No sale. We do not sell your consumer health data.
  • Your rights. You may confirm whether we collect your consumer health data, access it, ask us to delete it, and withdraw your consent at any time by contacting us at contact@bioage.app.

How we collect, use, share and protect your consumer health data, and how to exercise your rights, is described in our Consumer Health Data Privacy Policy (bioage.app/health-data-privacy).

3. Not Medical Advice

3.1 No FDA Evaluation

Information and statements made on the BioAge website, in the assessment, in the member space and in our products have not been evaluated by the United States Food and Drug Administration. The Service is not intended to diagnose, treat, cure or prevent any disease.

3.2 Informational Purposes Only

Products, services, information and other content provided by BioAge, including information provided directly or by linking to third-party websites, are provided for informational and educational purposes only. They are not necessarily complete descriptions of every health topic, supplement, test, indication for use or contraindication for use.

3.3 No Substitute for Professional Care

The information provided by BioAge, including your scores, your plan, the Tailored Supplement Guide and the Risk Assessment Guide, should not be considered a substitute for professional medical advice, diagnosis or treatment. BioAge does not recommend self-management of health issues. Please consult a physician or other qualified healthcare professional regarding any medical or health concerns or treatment options. Never disregard or delay medical advice based upon information you may have read or received from BioAge. If you think you may have a medical emergency, call 911 or your doctor immediately. YOUR USE OF INFORMATION PROVIDED BY BIOAGE IS YOUR OWN RESPONSIBILITY AND AT YOUR OWN RISK.

3.4 Consult Before Making Changes

Always consult a healthcare professional before starting any supplement, diet, exercise program, fasting protocol or other lifestyle change, and before getting any medical test. This is especially important if you are pregnant or nursing, take medication, have a medical condition, or have a history of injury. Ask your healthcare professional about possible interactions between any supplement and the medications you take. Individuals are different and may react differently to the same supplement, food or activity. Always read the information provided on any product label or packaging before use.

3.5 Exercise and Physical Activity

The assessment may invite you to perform simple physical tests, such as standing on one leg. These tests are optional. Do them only if you feel able to do so safely, near a wall or other support, on a stable surface and with nothing around you that could hurt you if you lose your balance. Skip any test you are unsure about.

Any exercise or physical activity carries a risk of injury. If you choose to follow any activity described by BioAge, you do so voluntarily and at your own risk. Stop immediately and seek medical attention if you feel pain, dizziness, shortness of breath or discomfort.

3.6 Testimonials and Comments

Testimonials, reviews and comments made by customers are strictly their own personal views, made in their own personal capacity. They are not claims made by us, nor do they represent our positions or views. Individual results vary.

4. Eligibility

To use BioAge, you must: (a) be at least 18 years of age; (b) be a legal resident of the United States; (c) have the legal capacity to enter into a binding contract; and (d) not be prohibited from using the Service under any applicable law. By using the Service, you represent and warrant that you meet all eligibility requirements.

5. Account and Member Space Access

The member space uses passwordless access: we send a one-time sign-in code to the email address you provide at purchase. You are solely responsible for: (a) providing a valid email address that you control; (b) keeping access to that email account secure; (c) all activity that occurs under your access; and (d) notifying us immediately at contact@bioage.app if you suspect unauthorized access. We reserve the right to suspend or terminate access that appears to be compromised.

6. Payment Terms

6.1 Pricing

The Base Plan and each Add-On are offered as one-time payments that give you access to the purchased content for as long as the Service is operated. There are no subscriptions, recurring charges, automatic renewals or hidden fees. All prices are in US Dollars (USD) and subject to change; however, price changes will not affect purchases you have already made. Promotional pricing may differ from standard pricing and may be available only at specified times or on specified pages.

6.2 Payment Processing

All payments are processed securely by Stripe, Inc., a PCI-DSS Level 1 certified payment processor. BioAge does not collect, store, process or have access to your full credit or debit card number, CVV or billing details. Your payment relationship for card processing is directly with the payment processor, subject to its own terms and privacy policy.

6.3 Taxes

Prices may be exclusive of applicable sales tax, use tax or similar transaction taxes. You are responsible for any taxes applicable in your jurisdiction.

7. Refund Policy

We offer a 30-day money-back guarantee on every purchase, including the Base Plan and Add-Ons, from the date of purchase. Contact us at contact@bioage.app within 30 calendar days of your purchase date for a full refund to your original payment method. Once a refund is issued, access to the refunded products is removed.

After 30 days, all purchases are final and non-refundable. See our full Refund Policy (bioage.app/refund) for details. Nothing in this section limits any non-waivable rights you may have under applicable consumer protection law.

8. No Guarantees: Informational Service Only

Critical Disclosure: BioAge provides general health and longevity information only. We do not guarantee any specific health outcome, improvement in your BioAge score, change in appearance, energy, weight, lifespan or any other result.

You acknowledge and agree that:

  • Your BioAge score and biomarker scores are estimates based on self-reported answers and published research, not clinical measurements
  • Comparisons with other people, such as “the average American your age,” are estimates based on general population data and do not constitute a medical assessment
  • Examples of results on our website are illustrations and do not guarantee that you will get the same or similar results
  • Many factors outside our control affect your health, including but not limited to genetics, medical history, medication, environment, and how consistently you follow any tactic
  • Research on longevity, supplements and health evolves, and information that is current today may later be revised
  • You are solely responsible for verifying any information with a qualified healthcare professional before acting on it
  • BioAge shall not be liable for any health outcome, injury, loss or decision made based on our scores, plans or content

9. Intellectual Property

All content on the BioAge website and Service, including text, graphics, logos, icons, images, software, scoring methods, data compilations and the overall design, is the property of BioQuest LLC or its licensors and is protected by US and international copyright, trademark and intellectual property laws. Your purchase grants you a personal, non-transferable, non-exclusive license to use the content for your own non-commercial use. You may not reproduce, distribute, modify, create derivative works from or commercially exploit any content without our prior written consent.

10. Prohibited Uses

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law
  • Reverse-engineer, decompile, disassemble or attempt to derive the source code of our software or scoring methods
  • Scrape, data-mine, crawl or use automated systems to access or collect data from the Service
  • Share, resell, sublicense or redistribute your member space access, your plan or any purchased content
  • Interfere with or attempt to compromise the integrity or performance of the Service
  • Provide false information in the assessment on behalf of another person without their consent
  • Impersonate any person or entity, or misrepresent your affiliation
  • Use the Service to develop or operate a competing product or service

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. To the fullest extent permitted by law, BioAge disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and any warranties arising from course of dealing or usage of trade.

We do not warrant that: (a) the Service will meet your expectations; (b) the Service will be uninterrupted, timely, secure or error-free; (c) any score, information or content will be accurate, complete or current; (d) defects will be corrected; or (e) use of the Service will result in any particular health, appearance or longevity outcome.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIOQUEST LLC, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, including damages for personal injury, illness, loss of profits, revenue, data, goodwill or other intangible losses, arising from: (a) your use of or inability to use the Service; (b) any score, plan, information or content provided through the Service; (c) any health, diet, exercise, supplement or testing decision made based on our content; (d) unauthorized access to your member space; (e) the acts, omissions, products or services of any third party, including supplement brands, laboratories and healthcare providers; or (f) any other matter related to the Service.

OUR TOTAL AGGREGATE LIABILITY for all claims shall not exceed the amount you paid to BioAge in the twelve (12) months preceding the claim.

These limitations apply regardless of legal theory, whether contract, tort (including negligence), strict liability or otherwise, even if BioAge has been advised of the possibility of such damages.

13. Indemnification

You agree to indemnify, defend and hold harmless BioQuest LLC and its officers, directors, members, employees, agents and affiliates from any claims, liabilities, damages, losses, costs and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) your breach of these Terms; (c) your violation of any law or regulation; (d) any health, diet, exercise, supplement or testing decision you make based on our content; or (e) any dispute between you and a third party, including a supplement brand, laboratory or healthcare provider.

14. Third-Party Services and Links

Our Service may contain links to third-party websites, such as research publications, supplement brands, laboratories or testing services. These links are provided for convenience only. BioAge has no control over and assumes no responsibility for the content, privacy policies, practices, availability, pricing, quality or safety of any third-party site, product or service. Your use of third-party sites, products and services is governed exclusively by their own terms.

15. Service Availability and Modifications

We reserve the right to modify, suspend or discontinue the Service (or any part) at any time, with or without notice. We may update content to reflect new research. We shall not be liable for any modification, suspension or discontinuation.

16. Termination

We may suspend or terminate your access at our sole discretion, without prior notice, if: (a) you breach these Terms; (b) required by law; (c) we reasonably believe your access is compromised; or (d) we discontinue the Service. You may stop using the Service at any time and may ask us to close your access by contacting us. Upon termination, Sections 3 and 8 to 13 and 17 to 19 shall survive.

17. Dispute Resolution and Arbitration

Any dispute arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation by contacting contact@bioage.app. If unresolved within 30 days, either party may initiate binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules in Sheridan County, Wyoming. You agree that any arbitration shall be conducted on an individual basis and not as a class, consolidated or representative action.

18. Governing Law

These Terms shall be governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles. To the extent litigation is permitted, you consent to the exclusive jurisdiction of courts in Sheridan County, Wyoming.

19. General Provisions

Entire Agreement. These Terms, together with our Privacy Policy, Consumer Health Data Privacy Policy and Refund Policy, constitute the entire agreement between you and BioAge.

Severability. If any provision is found unenforceable, the remaining provisions continue in full force.

Waiver. Failure to enforce any right or provision shall not constitute a waiver.

Assignment. You may not assign these Terms without our consent. We may assign without restriction.

Force Majeure. We shall not be liable for failures due to circumstances beyond our reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, government actions or third-party service failures.

Changes to These Terms. We may update these Terms from time to time. The “Last updated” date at the top shows when they last changed. Continued use of the Service after an update means you accept the new Terms.

Notices. We may notify you via the email address you provided at purchase.

20. Contact Information

Address: BioQuest LLC, 75 E 3rd St, Ste 7, Sheridan, WY 82801, United States.
Email: contact@bioage.app

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Disclaimer: These statements have not been evaluated by the Food and Drug Administration. This service is not intended to diagnose, treat, cure or prevent any disease.

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